@warwick_hope Try the below
- Try reducing the distance between your right earbud and your audio device, like having your audio device in your right pocket or right side. Your right Soundcore earbud is the master (main) earbud. It connects to your audio device and to the left earbud.
- Forget the pairing record on your device and reset the earbuds per the steps below:
- Place the earbuds into the charging case and make sure they are being charged with a steady light on the earbuds
- Press and hold the button on both earbuds for 3 seconds. The LED indicators will flash red 3 times and then turn white.
- Turn back on the Bluetooth on your device and find the Soundcore to pair them.
follow this Youtube video to reset (same as above for reference)
soundcore+How to Reset Life P2
If the issue still persists, please contact Soundcore at email@example.com by providing order number and the problem, they should reply, during weekdays.