Anker Marketing contact

#1

Hey Everyone,

Im finding it very difficult to get into contact with marketing regarding the problem I’m having.

I am still yet to receive my prize from the Friday night fan chat.

I have also contacted them twice about this and they haven’t replied.

What is my next step?

I really appreciate the fact that they wanted to send me the prize but don’t want to cause a fuss.

Have you had any problems
@ktkundy
@Seth_Tutera
@TechnicallyWell
@Shenoy @TechMan
@Shivam_Shah
@gobran.andrew
@paulstevenewing
@Noah_Woodcock
@TheDude

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#2

@samthompsonreviews Please reach out to Anker Support Support@Anker.com as well as write a PM to @AnkerOfficial

That should help.

Also, since entire Anker team may be just coming out of a Vacation, you may not hear until Monday or Tuesday, so you may send them the details now and wait to hear. @Ankerofficial and Anker support are pretty prompt on responses.

I have never had any issues with claiming prizes or with my orders – all community related matters were always resolved by Ankerofficial , order / support related resolved by Anker support team.

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#3

Never had any issues here. I agree with @Shenoy on this and I think it’s better to PM @AnkerOfficial so he can let you know if they shipped it and was misplaced by post office or something

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#4

Did they ever giving you shipping information? I’m sure Anker will get back as soon as they can once back from vacation. I hope you get your prize soon

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#5

Also I’m not sure how much they know about what happens in the post office because I’m pretty sure the post office lost my prize on the soundcore community and they weren’t able to tell me more than I already knew. So for not I sit here patiently waiting

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#6

Oh wow I would’ve assumed they could ask post office or something since they have shipping info. This is if @samthompsonreviews didn’t receive any shipping details because if he did, he can see what the last status is and contact the correct person/place

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#7

I personally have never had any issues from the last 5+ I have won. They are usually very prompt with any issues that come about.

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#8

Let me see if I can help figure this out.

Which country are you in and what was the prize???

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#9

UK from profile. Also I think it was option between 2-pack USB A to C cables (@Shenoy or @ktkundy correct me if I’m wrong) or a USB A to Lightning cable

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#10

OK so that’s in stock, so it’s not a waiting for stock nor shipping from China.

This is just been forgotten about, fallen in crack

Friday night is @AP_gotzon Aaron Gotzon and @AnkerOfficial

I must confess I am not familiar with this person… @samthompsonreviews (checking the event screenshots to jog memory…)

Was it this event? Not seeing you there… help me find it…

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#11

I think I remember the name but it should the event from when Aaron answered questions. All of this if I’m not wrong

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#12

It was the Friday night chat where people submitted questions

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#13

@samthompsonreviews did win a competition and here are the winning questions

@Shivam_Shah the option for prizes were

  1. Anker Powerline II Lightning Cable (3ft) 7
  2. USB Type C Cable [2-Pack, 6 ft]
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#14

Hey @samthompsonreviews
Did you get an email shortly after the event asking you to make a prize selection?

I recall the turn around was pretty quick after i responded to the email.

I’m sure Anker will look after thing’s once their holidays are over.
Keep us updated.

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#15

Yea he posted the screenshot of the email. I wonder when he responded to the form

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#16

Haha, good point. Scrolled straight past the pic @Shivam_Shah :man_facepalming:t2:

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#17

Just one of those days :joy:

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#18

Thanks for helping fill in the gaps.

This is just a fallen in cracks issue. Keep reminding @AP_Gotzon @AnkerOfficial

And be tolerant til Monday as Anker is having a break til then. So pick this up Monday / Tuesday.

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#19

What do I have turned on that I am getting notifications for this and other posts that I have nothing to do with? Anyone? Plz lol.

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#20

Maybe you’re following someone?

1 Like