Zolo liberty earbud problem

#62

I can’t get to the LED’s to turn pink. Followed instructions to the LETTER. What am I doing wrong?

#63

I’m having the same issue, the LEDs don’t turn pink. Were you able to solve this?

#64

Same problem. Tried multiple devices with all steps, multiple times. Frustrating.

#66

I tried everything above at least a dozen times. Still no working left earbud.
My fix:
Clean the contacts first! I noticed my center contact on the left earbud looked a little oxidized. Q-tip with alcohol, then clean all contacts, both earbuds and the case, then restarted the reset procedure. Now the left earbud works! This may be just a coincidence, but it worked for me. I hope it helps someone else.

#67

Great you got that fixed.
Of course clean contacts are important!

#68

I lost my right ear bud. Is it possible to use and pair just the left. I’ve tried multiple times only to fail. Can you help?

#69

This is a real question for the support.
You should contact it.