Hi - I recently purchased a new Wireless Vertical Mouse and am having a problem I did not have with my initial purchase. Sporadically, but consistently, the mouse freezes while I’m using it. Initially it would freeze for a few seconds, but that has gotten worse over the past few days. As this has worsened, the only solution has been to re-insert the batters. The mouse is one month old, so I know this is not a battery issue. And I’ve already tried switching from a bluetooth keyboard to a wired one in hopes of eliminating interference (to no avail).
I’m hoping to understand if there’s a solution to this, or if I need to return/exchange