Submit your Question for the SOLIX F3800 Team

Got a question about the SOLIX F3800? Curious how that home panel works? What you’ll need beyond a transfer switch? How to set up your whole house backup power system?

Submit your question in the comments, and then tune in at 5 p.m. PST on Feb. 20 for a live chat in the Facebook Group dedicated to this product.

Usually, we play it fast and loose with the live chat scenarios. But this time, we want to make sure we make the most of the time with the product manager, so I’ll be organizing questions for him.

If you can’t make the live chat, don’t worry. We’d love to have you, but we’ll do what we always do – create a transcript and post it here so you won’t miss a thing, including the answer to your question.

So do it. Ask your question about the SOLIX F3800.

What was the development process like for the F3800? What requirements did you set out early on and what tradeoffs did you have to make as time went on? What inspired the F3800 and where are you hoping to go with it next?

What do you see as the key differentiators between the F3800 and the X1, especially since both systems are extendable and can run off solar? Where do you see the home energy and backup power market going in the next two years? Five?

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How do the XT60 solar inputs work? Tried to use a battery charger at 48v25a into each input (from same source) and with one XT60 port used it charged well at 1150w. With both inputs being used the F3800 would not charge at all. Some have speculated it is a grounding issue using one source. Can you elaborate? Thanks.

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Hi! I like this question, but won’t be including it. I sense we wouldn’t be comfortable sharing details about our process (competition is fierce), but still … as a former print reporter, I do love the investigative, hyper-curious nature of this question.

The X1 system will be whole home. That’s its only function. As for the F3800, it’s capable of powering a whole house, but will require more accessories and some thoughtful planning. It is, ultimately, a portable unit … so it’s great IMO as a backup source for the home and as a power source for the camper.

Thanks @Zac8 – appreciate the thoughtful questions. Let me know if I can offer more info on the F3800. (I will, of course, be posting a transcript of the upcoming chat, so you’ll definitely get more info there.)

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I’ll include this question for sure, @Alan38. I recall the ask in the FB group, too … just don’t want you to feel like I’m ignoring you. I just don’t have the answer.

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