Submit your Question for the SOLIX F3800 Team

#21

I have installed a Generac 6852 30amp transfer switch to power critical loads in my house as i use my Ford F150 Hybrid with a generator function to provide backup power in a grid-down situation. The 6852 switches the neutral as is necessary as the F150’s generator function is bonded neutral design. I noted that a double push of the F3800’s 240 power button makes it TOO act as bonded neutral and therefore does that mean i can use it with this transfer switch with that enabled in place of the connection from the generator?

#22

Hi
I recently updated to the latest firmware (2.1.5) and now the system with expansion batteries doesn’t balance discharge as it did before the update. One expansion battery is drawn down approximately 11-12% before the other battery and f3800 begin discharge. Has anyone else had this issue? Is there a fix in the works?

#23

So i am looking to have home battery backup i have solar panels that go in to a combiner box which then runs to the MAIN LOAD center. I was looking to plug the AC input into the unit (f3800) to charge it and then use the AC output to the loads. So was wondering will this unit charge from the AC input and Discharge from the AC output simultaneously. The idea is if i turn my main breaker off from the grid will the F3800 make a complete circuit charging in the daytime and supplying power at the same time?

#24

if you use the super off peak it will recharge the batteries give it a try

#25

Hi there, are they taking new questions and/or answering the old ones, like yours?

#26

Any luck using the Generac 6852 transfer switch? I just got my F3800 and looking to get the Generac 6853 manual transfer switch as my main panel uses CAFCI circuit breakers which requires the neutral to be switch as well. The Reliance panel offer by Anker will cause the main panel breakers to trip since it does not switch the neutral. The Generac 6853 is suppose to work with my main house panel according to Generac.

#27

Where can I get a list of all of the firmware updates and their respective improvements?

Which manual transfer panel works with Arc fault Circuit Breakers like the 15/20 amp Square D QO120CAFIC which are in my house panel? The Reliance Manual Transfer panel sold by Anker does not work well with these type newer circuit breakers due to the neutral not switching.