That’s what I was wondering. I charged the case with them in the case because I saw it said I think around 60% so I charged the case until all three dots were solid white and when I went to connect it said 40%
Soundcore Spirit X2
Might be that it charges the case first then the earbuds but if the case has three lights now just putting the earbuds in and closing the case should charge the buds
I pressed down for 10 seconds and only the right earbud flashed 3 times
Possibly a stupid question but are the contacts on the case / earbuds free from dirt / debris / skin oil etc that could be preventing them pulling a full charge from the case?
I’m pretty sure it charges the case first then the earbuds but when I connected and then saw the 40% I was wondering what was going on
Should be. I know a good contact is important to keep them charged
I just tried to take a video and it said I could upload it. Both earbuds flash red three times (finally) but the last several times I pressed the reset button for ten seconds only the right earbud flashed red for three times and the left nothing. When I went to pair the Bluetooth after I had it forget, Soundcore Spirit X2 showed up and then an -L showed up afterwards (attached photo)
like it’s not connecting with the left earbud
Seems like the second earbud isn’t pairing to the first. When you put them both in the case to charge do you have any lights at all on the left earbud?
Look for debris and clean the contacts on buds and case as some of want you describe looks like the left bud isn’t getting the reset signal from the case.
Isopropyl alcohol.
AHHHHHH THE GHOST OF DUANE IS BACK AND STRONGER THAN EVER
I thought I had been free for a while and now this ghost has visited me four times already today in my notifications
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I have three strong ghosts.
Duane, Paul and Neil.
But as far they are friendly ones, I dont mind. 
Sometimes yes and sometimes no (as for recently) the left will light up briefly and then go away and not flash at any speed. It will say connected but only play sound out of the right earbud. I’ll open the case and see a light but when I have pulled out the left earbud it went dark
I’ve checked for debris and I did the reset a few times and only the right earbud flashed red three times and then yesterday after a few attempts the left blinked red three times
I don’t have these buds but have P2, LA2.
The pairing request to L bud is utterly normal and a good sign. Once a reset is succesful take out R bud, pair, it will then offer L bud, pair, done. It is to allow for putting R bud in case and then can keep working just with the L bud.
If you didn’t get L bud pairing before then that’s a sign of an earlier pairing problem and can be a cause of broken firmware upgrade.
You can save video in YouTube and then copy link. It would take a lot of space to keep that here
Hey @ktkundy,
You will be met by 3 Duane Anker post ghost tonight (past, present and future)
I will show you your tech gear from those time. :rofl
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I’m not sure about the firmware upgrade, but I know updating one uselly doesn’t take long for bugs to appear that weren’t there before. I think updating the firmware is through the Soundcore app but not completely sure. I know there are many devices not listed but it’s nice to see what version of firmware is there like the Wakey
I think it was around a minute long (with placing the earbuds in the case and pushing the reset button for ten seconds.) Just to confirm all the steps taken and what happened as a result
Charged the headphones in the case and three solid white lights. Says 60% so not sure what is going on. Just heard the words “normal” and then the headphones turned off. Just said bass up and then disconnect and then says battery medium but it said 80% then 60% and then 100% with base up being said and then it keeps disconnecting. I did two more resets as the first one just had the left bink red and then the second time both blinked red and not the left earbud won’t turn on
I would say now is the time to email support because a bunch of us have thrown out ideas and none seem to have solved your connection issue. So while the guessing game is fun it might be a better use of your time. I know the battery percentages can fluctuate about ten percent and usually lies when first turned on for me but never had it go up and down like you have nor the connection issues to go with it. Service@soundcore.com is who you can email and maybe they know what’s going on. I would have thought all the resets cleaning and various other ideas would have solved but sadly no. If they do give you a solution please come back and post it here so we can help people in the future but for saving your own time I would finally reach out to support maybe they will replace them or have a better idea how to fix them.
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