The vast majority of people coming for help on here, have caused their own problem, there are tho, some who have a genuine product issue no fault of their own.
I think perhaps, if you’d said… I’m having problems with the Anker Soundcore app, it may have resulted in different responses… Maybe?
It seemed to myself and others, your problem was with EQ generally and was confused by it sounding different in different locations.
As someone who often gets pissy, I can’t say… Calm down next time there is a misunderstanding.
Unless the name is Anker official/technical then we are all users and just here for the fun of it.