IFTTT support: confusing statements from Eufy

#1

Can we please have an availability date for IFTTT support? The messages coming from Eufy are confusing: IFTTT was promised (see https://www.kickstarter.com/projects/1116368506/evercam-the-wirefree-security-cam-with-365-day-bat , scroll down to “Feature Update”), but the account “Eufy Security” on the KickStarter comments wrote this 3 days ago:

“We are still evaluating whether IFTTT will be possible/feasable with the system at this point.”

In addition to this, there’s nothing related to IFTTT in the recent post “10 Key Issues eufyCam Users Have Asked”

So, are we getting IFTTT or not?

Thank you!

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Open API?
#2

We are still considering IFTTT for the system. This statement does not mean that we are ruling it out by any means, but we are still evaluating it for the system.

Eufy camera IFTTT
#3

Well, the snippet below tells a different story (taken from https://www.kickstarter.com/projects/1116368506/evercam-the-wirefree-security-cam-with-365-day-bat). To me, this means that IFTTT is definitely coming, and this is different than saying that it’s still being evaluated. Are you making false promises to your backers?

download.png893×687 88.7 KB

#4

It’s still in the plan, but we are evaluating whether it will be implemented. Your voice is heard, however.

Forwarded to the engineers!

#5

Saying it is still planned but then saying you are evaluating whether it will be implemented is a conflicting message. If it is still the plan, you wouldn’t be evaluating. You would just be working on implementing it.

1 Like
#6

We’ve been requesting it for years.

#7

Agreed. IFTTT was PROMISED, so don’t you dare now say you’re evaluating whether or not it will be implemented.

The technology requirements for IFTTT are substantially less than for HomeKit, there is no excuse whatsoever for failing to follow through with it, and it would substantially improve usability - especially for functions like mode changing between home and away based on physical location.

I for one will be asking to return the system if this doesn’t change very shortly.

2 Likes
#8

IFTTT are a way to make it extremely more versitile. You dont even have to make own keypads etc. there are already out there.
You could also make rules like turn on one or more lights When a person is seen. Instead off sounding the alarm. This can make both me and my neighbors more happy with the cam.

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#9

Hi! Any news about IFTTT support? Have you finished evaluating it and started implementing it? When can we expect it?

#10

Hi!
Weeks ago, you mentioned that IFTTT support for the EufyCam is “still being considered”, despite the fact that it was promised on Kickstarter.
Has there been any progress? Has a decision been made whether to support it or not?
If you have decided to support it, when can we expect it? If not, can you please let us know how to return the camera? IFTTT integration with other home automation kit was the primary reason why I chose EufyCam over other competitors, and if it’s not going to be supported I would like to know sooner rather than later.
Thank you!

1 Like
#11

+1 almost end of January, @AnkerSupport any update?

#12

+1 for IFTTT integration. We need more than just Alexa integration for these cameras to compete with most all other solutions out there. Some of the future roadmap items could quickly be addressed by IFTTT for the short term. Please continue working on more home automation integrations.

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#13

come on guys, IFTTT support is hugely important for most home automation customers. you’ve been saying you’re going to do it for a few years now !!!

Open up your API and let someone else design it if you can’t be bothered to!

#14

Yes please add IFTTT for lights. Really disappointing to find out it doesn’t have it

#15

@AnkerSupport , this is taken from your own FAQ page here :

image.png1624×1030 98.2 KB

#16

This FAQ seems outdated. Since then Apple HomeKit has been dropped. IFTTT is in works and planned to implement soon.

#17

Hi, @Ice1. That FAQ is exactly what we all based our buying decision on. It’s basically a contract, so Anker can’t drop features at will.
Do you work for Anker? If so, I’m going to take your statement about IFTTT support at face value. If you don’t, can you please post its source? Thank you!!

#18

@carminecristallo I don’t work for Anker. I am a backer just like you, And I understand the risks of backing a kickstarter project. As Anker responded to one of your post (see quote) they are still considering IFTTT, I am eager to know the date of implementation. You can contact support@eufylife.com directly for any questions. [quote=“AnkerSupport, post:2, topic:64365, full:true”]
We are still considering IFTTT for the system. This statement does not mean that we are ruling it out by any means, but we are still evaluating it for the system.
[/quote]

#19

+1 to IFTTT support. Being able to sync modes between my other smart home services is essential. I don’t want to use geofencing when I already have mode control based on other presence sensors.

2 Likes
#20

Totally agree, I really need IFTTT support so I can control and keep the cameras integrated into my home system. I don’t want to use geofencing. Also Google assistant integration is not that useful. I think IFTTT should take high priority over those 2 features… just my 2 cents.

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