@AnkerSupport
May want to review that statement before releasing to the UK, as I’ve previously said UK standard is 6v, 8v or occasionally 12v, you can read up about nest installation issues in the UK if you like as they had the same arrogant attitude, USA uses this so it’s the standard
Ring actually thought about it
Looks like Europe uses 12v, probably why you get the occasional 12v doorbell in the UK
nest actually recommends buying a doorbell chime that isn’t compatible, problem is no UK doorbell is compatible with this voltage spec
You have to get an external transformer and as 16v isn’t common here people will need to get a 24v version
As you state to bypass the solenoid in the chime anyway just tell people they need a transformer not a chime
What current rating does the doorbell require & what’s the actual maximum voltage not the working voltage of 16-24v? As transformers output higher voltage when off load / partial load, if the 24v transformer hasn’t got enough load then it can be up to 35v, you also have the other issue that if it’s too low a rating the transformer will overheat