Community Upgrade | Big Announcement!

#270

Powerbucks are important! They’re the center of the universe…

1 Like
#271

Confirm with our technicians that there is no problem with the points and bucks system. This is caused by the time zone display. Usually the system will record in UTC time, but it will be displayed differently in the time zone of your country. For example, the record on June 19th you seen may be completed by you on 18th.

#272

buks

:joy::joy::joy:

2 Likes
#273

I have been constantly logging in and posting, liking posts on June 18th through 22nd, why is it missing only for 20th?

If the display is based on the timezone we check, then I should be able to see the additional powerbucks for 19th or 21st… what happened on 20th??

This is like a mystery for area 51 or Bermuda triangle :rofl:

2 Likes
#274

I’m not really concerned over $5 bucks but it would be nice to know that this will not be a reoccurring issue.

3 Likes
#275

@AnkerOfficial @AnkerTechnical

The new platform points / powerbucks system is not reliable and not working as it should (please dont’t give us the timezone explanation… please)

Visit the community PBs completely missing for June 20th & 23rd

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#276

Its not 5 bucks, looks like it will be more than 5 bucks, powerbucks lost every 3 days

2 Likes
#277

There is real help.
He will find these 15 bucks!

bucks
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1 Like
#278

nah hes just digging his grave :see_no_evil:

1 Like
#279

Seriously though I do appreciate someone monitoring whether or not we received our bucks and reporting back to Anker.

For those of us who visit the forum daily this will become a bigger and bigger issue if not taken care of ASAP.

I’m only missing bucks for the 20th
@Shenoy it’s a little disconcerting that you are also missing points for the 23rd something weird is going on.

1 Like
#280

I haven’t a clue as to what I do or don’t earn daily, I guess Anker sorts that, and I’ll enjoy the forum.

#281

image

I can see your bucks history in 20th and 23rd, it may show different date in your time zone.

#282

thanks for the information @AnkerOfficial :blush:

Along with the timezone changes, the question still is why are the PBs missing for 21st and 24th June ? I had logged into the community and posted comments for both these dates, i should still see the PBs for “Visit the community” :thinking:

1 Like
#283

Still the problem displayed in the time zone.

#284

Sorry, but the timezone is clearly not the problem! That’s just why it’s displaying different dates where you are.

The problem is that PowerBucks are not being rewarded as they should be for visiting the Community at least once a day…

I can confirm that this issue is affecting my account, as well.

3 Likes
#285

Hope the community will not file class action lawsuits. :joy::joy::joy:

3 Likes
#286

Its affecting all of us, ever since the cha ge the powerbucks just are not being added

2 Likes
#287

It’s not the time zone!!
in that case, we should see double entries for one or the other, should tally at the end, which is not!!!

Please verify with your team :wrench::nut_and_bolt::gear::key::hammer_and_wrench:

2 Likes
#288

If it is timezone, it should be cumulative, the timezone should be transparent and we should see PB points for everyday and there should be no gaps.

@AnkerOfficial can you please have 2nd and 3rd opinion from your techs to get this flaw fixed, thanks!

1 Like
#289

@Chiquinho your killing me with these posts! Funny my friend! I guess $5 bucks is $5 bucks… sounds like Anker may have to give out IOUs