Any news about Geofencing?

#13

Hi All,

I contacted their customer services. They provided me with a beta version for geofencing.

It works absolutely fine

The version can be found on app.box.com. (Android) https://app.box.com/s/n4rxj7h2m8zdt2az7lcj642luv2gelin

Hope this helps

2 Likes
#14

Tried it, couldn’t find the option, guess it needs newer firmware on the base station

Will compare apk’s on my rest days (work shifts)

#15

I hate it when we ask a question for a $1000 purchase and get no reply from the maker. Just shows they are not interested. I will be returning my system today for a full refund and to then purchase Arlo instead.

4 Likes
#16

Hi, does that feature runs locally or does it uses the cloud?

Regards,

1 Like
#17

hmmm… surprised to hear that. Eufy has a dedicated beta test program, and if the geofencing beta code is available, wonder why they didn’t go with the group and instead provided it to you :thinking: @AnkerTechnical

#18

Hey, we’re opening beta testing of the Geofencing feature (as we told to other fans before).
And the final confirm version will release in November if it is possible.
So if you’re interesting, please contact us via support@eufylife.com.We will reply to you as soon as possible.

1 Like
IFTTT, Geofencing, etc. for Eufycam E
The Geofencing issues!
#19

I’m on the latest Eufy Security app (v1.6.1_427) and I don’t see any of the geofencing settings or references for my Eufycam 2 cameras. Has it been removed from this latest app update or are they country specific. I’m in the UK.

UPDATE - had a customer support add me to the beta and now have access to geofencing.

2 Likes
#20

Is there any update to this Geofencing and what is or isnt possible please?

1 Like
#21

In todays iOS app update it it says that it added support for geofencing, although I don’t see it in the app.

Edit - Oh, yes I do, on the Security tab.

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#22

So, geofencing is now official available in the latest app version but somehow it’s not working for me as I would expect it to be.

I’ve the following scenario: eufy security app installed on both phones, my wife’s one and on mine. Geofencing is configured on both phones. I granted full GPS access for the app. In the geofencing setup under “activated devices” it’s showing the phone of my wife and mine. But the phone of my wife is showing as “Waiting…”. The same is shown on my wife’s phone for my device.

In the help it’s stated that if you add a family device the same should accept an “invitation” to accept the geofencing. But I can’t see any invitation on the phone - neither on mine nor on my wife’s one.

Does anybody have the same issue?

Btw: eufy support is already contacted - just waiting for their respone.

#23

The implementation of geofencing still needs a lot of tweaking, for two phones is impossible to use. One phone is doabel…

#24

I have the exact same issue and I contacted support. This is the response I got back but it made no sense to me at all.

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1 Like
#25

Phew - I am not alone then at leat :slight_smile:

This message I receive in the message section of the eufy security app everytime I am trying to add the device of my wife to the geofencing group.
But the only thing you can do with this message is to delete it :frowning:

1 Like
#26

Yes - for one device it’s working fine but for two it’s not :frowning:

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#27

For one the update times are to slow between the two phones…when it happens…

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#28

I have been going back and forth with support and they are aware of this issue. When Im gone my phone updates location properly, my wife’s always says in zone when she is clearly not…

2 Likes
#29

Also Geofencing is labeled as Beta in the right corner of the setting…

1 Like
#30

Ok so my wife and I went to go out to eat! When we got where we were going I noticed that my system did not arm opened the app and then it changed to armed… So we came home and noticed it did not disarm! Same thing opened the app and then it proceeded to disarm. I really think this has something if not everything to do with the app. I had Arlo for a long time and it did the same thing all the time…

1 Like
#31

Yeah - I guess this is the main issue that this is still labeled as beta :wink:

1 Like
#32

So, reading this I guess you did not had the issue that your wife’s phone is showing as “Waiting…” in your eufy app on your phone - correct?
If so, when you set it up on your phone did your wife got an invite in her app to accept the request to add her to the geofencing group on your phone?