Hello community,
I need help … Since 7-8 days, my Zolo Halo stopped working with Alexa. When I disconnect Alexa from Zolo Play and reconnect, it works for few minutes but then it cannot carry out action following Alexa prompt again.
The speaker recognizes the Alexa prompt, beeps waiting for command. Thought it does not confirm for several seconds after even the simplest command while the light swirls continuously. When eventually it beeps again, it does not do anything.
When I check from Alexa app, the Zolo Halo seems to be offline (quite consistent with the speaker behavior).
Re-registering or poweroff/poweron just makes the problem go away for some minutes…
Any ideas?