Wireless charger does not work for iPhone 8

#1

Purchased the 2-pack stand-up wireless charger. Works fine for my wife’s iPhone 8 Plus. Does not work for my iPhone 8. I have tried multiple orientations, removal of case - all to no avail. I have used an Anker lay-down wireless charger for the iPhone 8 for over a year without issue. Any help is appreciated…

Anker Wireless Charger, 2 Pack PowerWave Stand, Qi-Certified, 7.5W for iPhone 11, 11 Pro, 11 Pro Max, Xs Max, XR, XS, X, 8, 8Plus, 10W for Galaxy S20 S10 S9 S8, Note 10 Note 9 Note 8 (No AC Adapter)

#2

This is AnkerDirect customer support, so sorry to hear about the issue with the Anker PowerWave Pad. In your case, may I know if you’ve tried to reboot your phone and unplug the wireless pad and plug it again to see whether it helps? If the problem persists, please reach out to us for further assistance. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!

1 Like
#3

Cycling the power did the trick!
Thank you so much.