What does this icon mean? There used to be a battery level indicator there, it’s recently changed to this. My other camera still shows battery level.
What does this icon mean?
Hey @chill59
There are others here more qualified than me, but it appears to be a symbol to indicate mains power, or lack of it.
That’s what it looks like to me as well. I don’t have any cameras though…
Are you able to “tap” the icon?
It may give more info.
either looks like power is not sufficient for the cam, battery is not getting charged. try checking the power source connected to the cam or may be change the power source which is connected to charge the Eufycam for testing,
Possibly a bug in the app, as you are showing battery level but it looks like it thinks it’s mains connected.
Have you tried reinstalling the app and/or remove and re-add the camera?
There is also an update for Eufy Security app on Apple appstore.
Have you updated the app?
Did you start seeing the Icon AFTER updating the app or been seeiniy regardless? if yes - plan to update the app
Thanks all. I closed the app and re opened it and it has now disappeared. I’ll update the app as well to be sure.
Ha, Isn’t that typical!
Although I’m still intrigued, I really want to know what it means
The symbol that looks like a wall plug with a line through it means that you aren’t connected to a solar panel. This is new. I received a software update on Feb 9 2021 and noticed this symbol on one of my cams. I called customer service and the rep., Alexandra explained it to me. She also suggested that I update all my firmware.
As @Fred_Haffner has mentioned it relates to the introduction of the solar panels, more specific the temp of the camera being below the charging range capability. Had it few times recently due to the snowy weather, even though I’ve no solar panel…must just act as a warning should you wish to connect a solar power source.