The white noise/superior sleep feature does not work for some reason.
Galaxy S10.
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Start ‘superior sleep’ within the app and the ambience plays as expected.
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turn off screen, change apps, etc. About 30seconds into the ambience, the sounds becomes distorted and crackly, like a bad or degraded connection. Unlistenable.
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if you open the wakey app/make it the current app, this fixes it while open/current, then gets bugged again when not. Even leaving the app current and shutting off the screen produces this bug. Must have screen on and in app to prevent.
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100% reproducible. Restarting phone, clock, etc did nothing. Changing phone power settings, Bluetooth options, etc did nothing.
As is, one of the main features is bugged. If Anker is aware and plans a fix, I’ll keep my Wakey. If not, I have to return it until this isn’t an issue. Love this clock though…
I will gladly record video/sound of the issue if it helps fix this. video posted in this thread now
One suggestion. A pure white noise track would be great. Most of the ambient tracks have enough cues/clicks/lulls/etc to focus on
[edit] This issue also occurs with a Galaxy S9+.
However, my iPad (not iPhone) played the superior sleep noise without issue. I let it play for at least 20min.
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