Video problems with Eufycam 2C

#1

Hello,

I installed 2 eufycam 2c cameras at my mother’s home. The garden camera works perfectly. the entrance camera has video problems. Sometimes the video flash with a screen like the picture.
homebase2 is right next to the camera.
Have you some Idea ?

Thanks !
overseas|250x500

#2

Hey @Anthony41 Thanks for reaching out!

For the image issue, could you please provide us a short video to support@eufylife.com?

We will have our engineering team to look into this case for you.

Thank you so much for your patience and support. Looking forward to your reply!