Vacuum L70 on android - issue

#1

Hi,
I have created new accound on EufyHome and connected there new Vacuum L70 using iphone. No issues, all works as expected. I have connected also from iPad - same, all works perfectly well.
After that I have installed EufyHome on Android (3 different devices) and logged in to the same account as iOs devices. Now the issue is that on Android devices it shows that my vacuum is offline, but at the same time iOs works perfectly well.
All devices connected to the same wifi. Connection from external network looks the smae, means in iOs works on android doesn’t.
Any advise?

#2

That’s odd, I’d uninstall the android app and then install it again

#3

You cannot physically be logged into your account on Ios and Android at the same time. You need to log out of ios if you want it to work and show properly on Android