Unable to view Events

Hey eufycam users,

Since the last firmware update, I was not able to view the recordings on my app. I have tried restarting the Home Base and no success.
Anyone else facing the same issue?

Make sure your app is updated to the latest version - 1.2.1!

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In most cases it also helps to format the SD-card!
(precautionary after every bigger firmware update in general)

Make sure then, that you have saved every file you want to keep before, because formatting will erase everything on the SD-card!

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Just got it updated yesterday and since then it is able to load the events recorded normally. Thanks for the help :slight_smile:

This is not easy going forward as we may have tons of videos on the card and formatting every time we have an update :scream:
I haven’t formatted my SD card ever. Hope this works like the way it is now.

First: I am formatting my SD-Card after every firmware update of the homebase! (just better to do!)
Second: As my SD-Card is full anyway every 2-3 weeks, i format it anyway as soon as it is full.