Unfortunately the problem appears that the RoboVac G30 Edge/EUFYHome app do not support the STANDARD security protocols I use to ensure my network is protected. My router is set up to require AES and WPA2 protocols. The G30 and app do not appear to support these. The activation sequence appears to be:
- Provide EUFYHome with the SSID and passcode to your router
- EUFYHome passes that info to the G30
- The G30 uses the info to gain internet access (blocked because of protocol mismatch).
- G30 sets up server without internet access
- Activation fails because of no internet
- EUFYHome app sends you back to the beginning of setup (rinse and repeat)
In order to make use of the features of the G30 I would need to remove these protections from my phone, from the 2,4g band on the router and at a minimum create a DMZ for these devices. This is unacceptable. This is made even more disappointing since ANKER/EUFY appears to sell security products. I will need to return the G30 and I plan to post reviews at Amazon and Consumer Reports, alerting people to this security gap.
Thanks for your assistance
Peter