So I just received my eufy Wired Video Doorbell from Amazon UK. I bought it as it was sold as suitable for existing wiring. However when i follow the in app instructions and it is telling me to install a plug and wire it myself through the wall (the plug wasn’t even listed as in the box when i bought off amazon).
On further reading i see it tells North Americans to wire to transformer and bypass chime but not UK/Europe. I have a new house with a 24V transformer with 8VA output. Will this transformer be suitable? If so, what are the instructions for bypassing the chime (since you don’t provide those under the European version and in UK we dont have “trans”, “front” etc.)
I tried to ask support but could only get chatbots repeating FAQs
Ring Pro have the same issues but provide a transformer and power kit in the box for Europeans .