In the past, I had wired earbuds by Etymotic. Really great, but priced a big high for me and not available in a wireless version.
I’d owned a couple of your speakers and dealt with your service and all was great. So I’ve had now two pair of earbuds from you. I wear these at work and the wire on the SoundBuds Slim gets in the way at times, so I’ve moved to the LifeDot 2.
My suggestion is that you use a triple flanged tip like other brands do. I find them far more secure than the simpler ones you now use. For a reference, at least visually,
An earbud that falls out can be dangerous, so I’m looking for a more secure fit.
Bottom line: a great deal for the Life Dot 2. Could be more secure when inserted.