Soundcore Neo left bud not working

Need some assistance…just bought a new soundcore liberty neo but the left wasn’t connecting to the right. When I put it in the charging case it keeps blinking white while the right doesn’t blink and when it’s out it of the case it doesn’t respond or connect so I believe it’s not charging…can anyone help with this???

Looks like this was answered in Soundcore community. Did it stop working Again?

Yes it was, my apologies…I’m new so only saw that soundcore had it’s separate community after.

No worries, we are all here to help plus there are Anker / Soundcore support teams. :+1:

Appreciate it!