Soundcore nano paired but no sound on android 7.1.1

But works with all my other devices even android 6.0.1 it was working previously and just stopped, how do I get it to work with Android 7.1.1

Dear @vince.guerrero76, So sorry to hear the issue with your SoundCore nano. Please try following tips to see if that helps to fix your issue.

  • Confirm the speaker is fully charged
  • Reset the speaker by long press “power” button for 5-6s
  • Try another app or audio source
  • Try test it via an audio cable to see if any sound come out
  • Ensure there are no physical objects hindering the Bluetooth connection from the speaker to the device they’re connected to (such as a doorway or wall)

Please contact"support@anker.com", if any further assistance needed.

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If it was perfect under 6.0.1 it should be the same
with 7.1.1.
Do the steps the support told you.
If there are still issues please ask again.
We like to help you if we can.

1 Like