Hello,
Just got my soundcore motion + today and upon powering it on I immediately noticed a hissing noise. I have updated it to the latest firmware. The noise still persists. Is this a normal thing or is because of defective hardware? I’ve tried moving it to multiple locations so I don’t think it’s because of interference. It also happens when Bluetooth is off and not connected to any device and also happens when connected with a 3.5mm connection.
I haven’t tested the Motion+ specifically, but I do notice a background hiss on many Bluetooth speakers when they are on but not actively playing. So I believe some hiss is normal. In most cases, I don’t hear it once music starts playing.
At any rate, Anker will want you to be totally happy with your purchase, so feel free to reach out to support@anker.com if the hiss is too bothersome.
A little bit of hissing is quite normal.
But it should not be much notable.
All bt speakers got this, so it is not a defect.