Soundcore mini no sound

#1

Hello from Turkey,

I got my anker soundcore mini from aliexpress, 6 months ago.

I used to this day without any problems, but today I tried to listen to songs on sd card but there is no sound.
then I switched it turn off and turn on again. still there is no sound including opening or mode changing voices…

I thought that the charge was over and I got it from the computer but it does not react at all.

The current situation is full of charge, but I do not react at all when I open-close. When I plug the charger, the charging light is on, and when it is full the charging light is off.

what can i do, can i do hard reset? or something else

I ask for your help.

Thank you.

#2

Hi @ycanoz,
Do any of the other modes work, like Bluetooth or Aux line input? If not, feel free to reach out to support@anker.com for assistance.

1 Like
#3

Hello again,
Unfortunately, none of them work.

1 Like
#4

There is a reset of the hardware which you should do.
Be patient, the “specialists” here will answer you asap.

1 Like
#5

@ycanoz Sorry to hear the problem of your speaker. If possible, may I trouble you to try resetting the speaker by holding the M (Mode) button for 3s to see if it works? If the problem was still there, please contact us via support@anker.com. We are more than happy to help you with the exchange. Thanks.

#7

Hi there, please I speaker no longer working like before after it fell from table while playing music. Bass gone already pls help