Soundcore life q10 AAC support?

When using q10 (with Redmi Note 5 which supports AAC on another headsets) there is no AAC option… Only SBC. Very sad because I’ve bought the q10 headphones primarily because of AAC support.

Is it misleading information about AAC support?

Thank you for your message.

Please know Soundcore Life Q10 supports the AAC mode. Sorry for the inconvenience on this matter. The issue you are experiencing is very unusual.

For further assistance, please try to contact our technical support box, please feel free to contact service@soundcore.com by detailing your order number and the problem you come across. We will reply you within 24 hours.