SoundCore Life 2 NC Not Working

#1

I got a SoundCore Life 2 NC, it works perfectly fine with my iPhone Xr, but when I try connecting it to my HP laptop, it connects for about a second- then shuts off, with a bit of static sounding noise. Any way I can fix this?

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#2

Try to reset the headphones so that they are connected just to the pc.

If the use the app, I would update that first and then reset to the pc

Over at soundcore community a lot of headphones have issues with Bluetooth drivers needing updated on the pc.

#3

If you are trying to use with teams, most of the earbuds and BT headphones struggle… as @Duane_Lester mentioned, there are quite a few articles over on the soundcore community that may be helpful depending on your use / needs.

#4

Is it the same which you won in the event?

#5

Sorry, I don’t know what event you are talking about.

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#6

Thank you, could you guide me to the soundcore community?

#7

The community is community.soundcore.com. But in this case if resetting didn’t work, then email customer support at service@soundcore.com. They should email you back on Monday or some time early in the week

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