Soundcore boost malfunction

I bought anker soundcore boost last month. It was working well but recently speaker got some serious issue.
While listening to music suddenly speaker makes a cracking sound and turns off automatically. then after turning it ON can listen to music for another few minutes and same thing happens again…
Any solution?

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This seems to be a failure of the speaker.
As your speaker is in the warranty period you should contact the support.
A help for them is to create a short video incl. the “cracking sound”.
They will help you of course.

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If you email support with your serial number and your Amazon order number and explain to them what’s happening they’ll soon sort a new one out for you.

The email is support@anker.com

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