Soundbuds curve anker doesn't work

#1

Hello

I got the product (soundbuds curve anker), I loaded it, I used it 2 days without problem and it is no longer … I am reloading it (the blue light turns on) but when I unplug it the blue light turns off again and there is no way to turn them on. … I think they are failed.

The problem is that I live in Argentina … a friend brought them to me from Canada who just had to come to see me … but for a few more years he won’t come back … can others send me to Argentina? or give me the money back? or tell me how to solve the problem please

Thank you

#2

First and foremost, please make sure to fully charge the Soundbuds Curve, takes approx 1 to 1.5 hours to fully charge, indicated by Solid Blue Light (trickle charging - 5V at 0.1A)

Once fully charged, try to pair it to the smartphone - Press and Hold the “Play” button in the middle of the connector pad on the curve for 3 seconds and see the Blue flashing light and then pair to your device.

Power it ON, press and hold the PLAY button for 1 sec. To Power OFF, press and hold the button for 3 seconds.

Let us know how it goes.

If these don’t resolve, please contact Support@Anker.com with the purchase proof handy.

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