Sound issue at low level input with SoundCore 2

#1

Hello,

I have a sound quality problem when the speaker is set at high level and that my input signal is at low level, especially auxiliary input that is the one I want to use:

The sound is very noise and the level seems completely muted at times. The rendering is practically inaudible.

Here is a link where I put an audio recording of the problem:
https://www.dropbox.com/sh/z214zocfhgylzos/aaarkbbmgfrospehrehcu8oda?dl=0

Do you have the same issue ?

Thank you
Bruno

1 Like
#2

What happens when you put the levels on contrary?
The speaker signal is low and output signal of the source is high.

#3

Hi,

It is better but my Anker is plugged on a audio USB interface with volume knob i would like to use instead of the speaker volume buttons.

It is why i would like to let the SoundCore at a high level…

I am trying to find the good compromise between my input level and my speaker level, but i would like to be sure that there isn’t a problem with my speaker (i just bought it).

#4

Never tried it that way (aux connection)
But there may be others here using the speaker this way.

By the way I use my speakers (bt connected) at high level at the speakers and adjust these via the bt source (Laptop LINUX mint).
All is fine.

#5

Hi,

After discussing with Anker, they tell me that the speaker was defective.

So i returned it and bought a new one, and…:

I immediately did a simple test:

  • I turned on the speaker (not connected in USB)
  • plugged in my smartphone via the auxiliary jack (other smartphone and other audio jack cord as those used with the first speaker)
  • set the volume of the speaker to its maximum
  • set the volume of my smartphone a weak level

Unfortunately, I have exactly the same problem: the sound is bad and very noisy.

I just noticed that my link in my first message was not good. This is a corrected link where you can hear the problem, for instance with the file uphoria 3-12 anker max.

To have correct rendering I have to diminish the volume of the speaker to about Max-5 and increase the volume of my smartphone a little.

What do you think ? Will I still have a defective model or is this behavior identical on all the products of this model?

If SoundCore 2 owner’s could quicky test their speaker…

If it is a normal behavior due to the manufacture of the product, are there orhers models that does not present “this defect”? I am looking for a speaker for my laptop to use mainly auxiliary, powered in USB, stereo and with a sound at least as good as the soundcore 2 (when the fault is not present;)).

Thanks

1 Like
#6

I have the same problem. The sound is really bad with low level. At first I thought it was the cable but i try with 3 different cables and was the same. “Stairway to heaven” sounds terrible bad in the first minute.

#7

Hi,

I juste listen to it and yes, it is terrible :expressionless:

It’s ok for me with volume max “-5” and my source higher but i’m always asking if all SoundCore 2 units have this issue or not…