My name is Mebin Devasia.
I bought a new anker sound core boost before one year. From the bottom of my heart, i can say this speaker amazed me, my friends, and everyone who heard music from this cute stuff. We were enjoying life with it. But for the last two weeks it is showing some serious problems.
- Problem started with turning off the device suddenly.
Device turns off automatically while it is showing full four levels of charging. If it turned on again it will play around 3 or 4 minutes on an average and get turned off again.
- It is charging and discharging very fastly.
Sometimes it may show full four level charge, or it maybe 2 or 3. When i put it on charger it may get full within minutes.
Now the condition is like it will turn off completely if i remove charger cable.
If I play music by connecting a charger, sound gets cracked at above 70 % volume.
I don’t what to do now, and right now i am seriously broken myself of this situation. Because this product was a part of life. My friends are also sad of it. We loved it that much.
(I have done firmware update, tried playing on different phones)
Please help me to solve out this problem. I will follow whatever you say to solve this, because this is awsome supercool speaker i have ever seen.
I hope you will consider my request.