single tap for volume on liberty air 2?

Does the liberty air 2 still support single tap for volume adjustment?

The manual and quick-start guide available on the product page say I should be able to control volume up and volume down with a single tap, but it hasn’t worked on my pair. When I use the soundcore app to set double-tap to control volume, that worked. However, there is no way to change single-tap in the app.

I’d rather leave the controls set to default, but I really want to have volume control on the earbuds.

Any insight would be appreciated!

We are sorry to hear the confusion on the operation of Soundcore Liberty Air2.

Please don’t worry, please don’t hesitate to contact us at service@soundcore.com by detailing your order number and the problem you come across. We will reply you with the detailed operation steps within 24 hours.