Just received my Kickstarter backed projector today… sort of.
I backed the Cosmos 4K but they sent me the 1080p version
Anyone else in the USA, did you back the 4K projector but receive the 1080p version incorrectly?
Just received my Kickstarter backed projector today… sort of.
I backed the Cosmos 4K but they sent me the 1080p version
Anyone else in the USA, did you back the 4K projector but receive the 1080p version incorrectly?
Contact support asap
Yea would do that without waiting for a reply here
Lol I’d be shooting them an email before making a thread here
For sure lol
@Amik_Ahmad Please reach out to Nebula Support support@seenebula.com and send the Kickstarter campaign details and payment / order number.
They will be able to help, would suggest you do this at the earliest.
Hi @Amik_Ahmad,
Thanks for letting us know your issue.
I have forwarded your thread to our service team. They’ll get back to you as soon as possible once you email them at support@seenebula.com with your order details.
Sorry for the inconvenience caused and thanks for your patience.