Sent Wrong Projector :/

Just received my Kickstarter backed projector today… sort of.

I backed the Cosmos 4K but they sent me the 1080p version :frowning:
Anyone else in the USA, did you back the 4K projector but receive the 1080p version incorrectly?

Contact support asap

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Yea would do that without waiting for a reply here

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Lol I’d be shooting them an email before making a thread here :rofl:

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For sure lol

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@Amik_Ahmad Please reach out to Nebula Support support@seenebula.com and send the Kickstarter campaign details and payment / order number.

They will be able to help, would suggest you do this at the earliest.

@AnkerOfficial @AnkerSupport

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Hi @Amik_Ahmad,

Thanks for letting us know your issue.
I have forwarded your thread to our service team. They’ll get back to you as soon as possible once you email them at support@seenebula.com with your order details.

Sorry for the inconvenience caused and thanks for your patience.

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