I've done from the email.
Might be the only gift we get each other this year.
Not getting full payments as they still think Jane is working, and so minus her payment from our payment... Each pound someone earns is.minused against each pound of benefit. And as benefit is a lot lot smaller than a single wage, it's a big chunk missing, as they can't accept her not working.
Back pay is ok, but doesn't help as you go behind on bills, and face extra charges for not paying.