RoboVac 11+, Model T2104, with 01 drive motor left hand not working

[Cuong_Van_Nguyen]

Hi Community!

I have a big problem with my eufy RoboVac 11+.
The motor of the left wheel doesn’t work anymore, i carry out to swap motor on the left and right side for the confirmation.
I tried to find a new motor or new wheel assembly on the internet to purchase, but I can’t find the motor and neither wheel assembly.
So my hope is that you can help me to find the right motor or wheel assembly.

Thanks for your suggestions!

[Chiquinho]

There are motors available at Eufy spare part site.
Make sure the one is offered there is compatible with the one of the 11+
(it fits for the 11S for sure, I swapped it recently)

eufy Robovac Seitenbürstenmotor-Einheit

Unfortunately the 11+ doesn’t show up in that list.
Write to the support and ask.

Btw : is that 11+ totally another model comparing to that offered one?