Robovac 11 Error

#1

Hi Guy’s,

My Eufy has developed an issue and I’ve tried everything. please see link https://youtu.be/SjoA5A-MOB4 , this is the error i’m receiving.

Thanks
Dan

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#2

I just got my Robovac the other day and haven’t had the chance to test it. If that error isn’t showing up in the manual I would contact support and the will help you trouble shoot them. Give them a call or on Monday or email them. They run limited hours on the weekends but they will help you resolve this issue. Also make sure to give them a list of what you have already tried to resolve the issue. This will speed up the response time on your trouble ticket.

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#3

Hi @Daniel_O_Sullivan1,
As @Element321 mentioned, please contact support@eufylife.com with the link to your video and your order information. They’ll be happy to assist!