All, I’m having an issue with every and all Alexa responses being cut off while she is speaking the respnoses to my queries. I’m on a Google Picel 2 XL. I have disabled any power saving features thinking it may be that.
I’m also on the latest firmware of 3.2.1.
This is Anker support, Not Amazon support, nor google support.
He/she is having an issue with using the Roav Viva so asking this here is the appropriate thing to do as it can bring to light issues with the unit.
@aroo70 I do not have the Roav Viva but you can reach out to support via the app and chat with someone if they are available to see if they can help you with troubleshooting. To see if the device is at fault or the connection with your phone
This is for an Anker device. Roav Viva.
Thanks @elmo41683
waiiiiiiiiiiiiiiiiiiiiit, Its another “Anker” brand, wow!
Search can be your best friend. But Roav is one of Ankers sister brands, there is Roav, Zolo, Eufy, Karapax, Mint
I just noticed that BRANDS box at the top corner, and saw Roav
Sadly, Anker has no support with any Google Home stuff, Anker, Plez start workin with google home, I’d rather use google home than alexa, because google home sounds more like a person, and i like the design of goole home products
I’m sorry but your misinformed as zolo does have google home products. Like I mentioned before the search bar can be your best friend.
“Zolo Mojo”
Zolo Model Zero…soon to be released
Goes looking again
Your Right…again
Also Zolo Halo is Amazon Alexa, Not Google Home
Someone’s trying to gain lots of points with replies 
@elmo41683 you should know better 
lol
Nah, I just like chatting alot! Try’na get some chatting going on since im bored
Its all good, I was being sarcastic. Welcome along to the forum by the way.
There’s a good mix of active members in both America and Europe, so there’s normally people on who will be up for an engaging chat.
This is an update to our message about the iOS 11.2.5 connection issue with Roav VIVA.
We have previously informed you about this connection problem and suggested a method to use VIVA with your Apple device. After communicating with Apple on multiple occasions, we want to inform you that Apple has fixed the bug by updating their software to iOS 11.2.6. Below is the software update information for your reference.
If you still have a connection issue with Roav VIVA related to the 11.2.5 version of iOS, please update your device to iOS 11.2.6 to see if this takes care of the issue. Meanwhile, we strongly recommend you to update the latest iOS so that you can get the best experience with Roav VIVA. Please follow the steps below to update:
Settings->General->Software Update->Download and Install
Should you have any questions, please feel free to contact us directly via Live Chat in the Roav VIVA app or on the Roav website [Mon-Fri 9am-5pm (PT)].
We are waiting for your feedback.