Reward members for reporting Anker / Sister Brand website / content inconsistencies

#1

There have been numerous occasions when Anker community members ( including me) have reported lot of errors, inconsistencies in content and graphics for Anker / Sister brands ( Roav Competition page, incorrect Anker Batteries content, Google Plus still shown on most/ majority of Anker Sites,… and many more :smile: )

This effort from fellow community members should be rewarded by Anker as goodwill, as this is eventually for the good of Anker Brands, to make it look good. May be in the form of experience points, powerbucks, prizes ( yaay!!)

Dear community members, please include your feedback

Edit - for your attention @AnkerOfficial

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#2

Or they could just be accurate with their website and maintain it properly from the get go.

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#3

It’s good in concept, but anker will never do it. Mainly because they don’t care if there site is kept up.

As @The_Bearded_Tech_Guy said, they should just have it accurate from the start :man_shrugging:. All it takes is one full time employee… and the employee could have multiple tasks… including being active on the community, and announcing all new products…

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#4

There has to be something which inspires or motivates us to point these out, like the Bug Bounty by major software companies…

Even with an army of copy-writers / proofreading, there are often lot of mishaps … only the audience find these

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#5

There were such a lot of attempts an suggestions.
“deaf ears”…

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#6

It is not that we are asking for a product prize, throwing a few powerbucks or exp points cost nothing to Anker or a simple recognition for that matter

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#7

I was talking about the suggestions of the community how to
improve the website at the stores and offers.
Still confusing and not updated.

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#8

If it was an irregular occurrence, I’m sure they’d honor some kind of reward, but as others have mentioned, the errors are everywhere, which demonstrates their unfortunate carelessness about them.

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#9

It is a sad thing that @AnkerOfficial / Anker Teams dont care about their Website and content,

Website and Social media are the first interface for a prospective customer, and if there are flaws in those, how does Anker differentiate itself from all the 1000+ competitors from across the globe??

With all the great innovations happening on charging and powerbanks, speakers and more, if the web content is incorrect, it completely destroys the customer’s faith … goes by first impression is the lasting one.

Hope to hear something positive from them.

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#10

If you do hear something positive, it will be the same thing we’ve heard before…

“We really are trying to do better with our websites, and the content on them. We have teams set in place to fix all the issues and miscommunication you’re experiencing. We apologize for any inconveniences you may have experienced.”

Or something along those lines…

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#11

I absolutely agree with you.

I think part of it might have to do with the poor internal communication between the US teams and the China teams.

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#12

The latest being the Anker Batteries release… information available on Amazon much much earlier than the actual release, thanks to @ndalby who pointed out these, these are the actions which need to be recognized and need to be acted upon by Anker

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#13

Often the right hand doesn’t know what the left is doing.
So if both are doing really nothing there is no confusion! :joy:

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#14

Isn’t that the case with all the releases we covered today, too?! :stuck_out_tongue_winking_eye:

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#15

I think @Shenoy was more referring to the fact that they gave away the answer to a giveaway before it was over :stuck_out_tongue_winking_eye:. In the end it’s all the same problem though…

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#16

and I gave the answer, and still did not win the prize :frowning: :rofl:

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#17

I won, and yet it wasn’t announced here on the community :man_shrugging::man_shrugging::man_shrugging:

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#18

Have you received the batteries yet?

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#19

tenor

@AnkerOfficial why no love for the the @TechMan?:wink::upside_down_face::slightly_smiling_face::grin:

@TechMan it’s alright buddy we’re here for you😁

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#20

No not yet…

1 Like