Red Video Output

We installed 3 eufy cameras in our property but one of them has a red output. Can this be fixed?

1 Like

Hmmmm… it may be that the IR filter is stuck, so perhaps a light tap on the camera would help loosen it up. At any rate, please reach out to support@eufylife.com and they’ll be happy to troubleshoot this with you further.

2 Likes

The same problem. How to sort that out? eufy 2c cam.

@Rotari_Oleg If a reset of the camera does not resolve I would suggest you reach out to support@eufylife.com

@Rotari_Oleg I did what @TechnicallyWell suggested, placed a piece of fabric to cover the camera and gave it a firm tap. Hope it works for you as well.

1 Like