Receive random notification, but no recording unless genuine motion detected.

I have recently been receiving random voice notifications through my Amazon Alexas that “Someone is at the doorbell”, but then there is no video and no record of activation.
If a genuine motion is reported, it then records the video and sends the notification to the app.
So genuine motions are working properly, but random notifications are happening without any recordings.
I really do not want to fully reset the device… again.