Q30 it changes modes by itself

I’ve been using the headset for 1 week and the software is up to date. When in normal mode or in noise canceling mode, when a car passes by me, it automatically switches to ‘transparency’ mode and when the car passes by it goes back to its old mode by itself. Although this was not a problem at first, it started to bother me while I was walking on the street. Is this a feature or is there a problem? I know it changes mode when I touch the right side, but I don’t touch it in any way, the headset changes modes by itself. what’s the problem?

Mine has a similar problem. It changes from noise cancelling or normal to transparency especially if I’m walking or in train. And it doesn’t turn itself back to noise cancelling. The interruption is really annoying and sometimes it happens 2-3 times in 10 minutes. I really love these headphones but this really ruins it for me.

The only thing I can propose is to reset the headphones