Powercore 26800 not charging in Mexico

#1

Hi there, first post here.

Im visiting Cancun for a week and staying at a resort but recently found out my powercore 26800 is not holding a charge. Im using the same charging adapter and cable that ive successfully used at home in the US and the lights spin in a wheel to indicate that it is charging but after leaving it overnight the led light only shows 1 dot. Could it be the outlet thats the problem or perhaps my cable or adapter has been damaged? Im hoping the powercore 26800 itself is fine, appreciate any and all feedback

#2

Im.not sure what thenoutlets there are rated for, but it is possible the wall plug and cable you are using has gone bad. I jave had a few cables go bad that have consistently worked for me before.

What are the specs of the wall plug you are using?

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#3

I’ll recommend using a different charger and cable. If that still doesn’t work, try a different outlet. Now if that doesn’t work, your Powercore might be dead for good

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#4

To do a remote diagnosis is difficult as usual. :grinning:

Clean the plugs of the charger and the pb.
If there is no success :
Change the cable first. then try another charger.