PowerCore 26800 can not be charged or is it the leds?

#1

Hi Everyone,

This is my first Anker device and I think I am having problems. I wanted to charge the device itself with the cables those came with it. I have been patient, and I have been leaving it to charge for at least 10 hours trying different cables and adapters.

  • tried iPad 2 charger
  • tried wall usb socket 5v 2amps

tried 3 different cables.

I have tried emptying the battery till its dead completely and recharging it.

4 led indicators on the device, never seen 3rd and 4th one lighting up or blinking

when I disconnect it and reconnect it 2 leds light up and they go off after 20 mins or so. I left it for 24 hours still nothing more than 2 lights.

Any suggestions ?

#2

You need to make sure not to push any buttons when you go to charge the battery pack. Otherwise it will try to output power instead of charge itself

2 Likes
#3

Thanks for the advise @Tank

#4

Unfortunately that is not the case.

#5

Where did you purchase? Can yo uexchange the item? maybe you got a defective one.

#6

I sent the device back to amazon. Thanks everyone…

#7

2 Amp was not enough for mine, when I put it on a 6.5 amp, it charged fine,