Hi Support
We recommend Anker supplies to our customers at PilotAware.com
Just recently in the last couple of weeks we have received reports that the PowerCore 20100 is automatically turning itself off when using the USB cable we supply
Our cable is a 20AWG USB to Micro-USB (to power a Raspberry Pi), but for some reason using this cable may be causing the supply to automatically turn off after a couple of minutes
Using the anker supplied cable - does not, unfortunately the Anker cable is unsuitable, as it introduces a voltage drop due to the power cables being not as thick as 20AWG
Do you have any idea why this may be happening, has there been a recent design change - we have over 3000 in use in the field, and this has only just started to occur
Thanks
Lee