I have an Anker PowerConf C200 webcam which has worked really well up until now.
I’ve recently upgraded the firmware from version 6.4 to 6.7 and now the white balance seems to be completely out of whack. There are also some issues with auto-focusing.
Let me take them one by one:
Whitebalance used to be perfectly fine before the upgrade to firmware 6.7, with natural colours, etc.
After the upgrade the image has a strong blue tint when auto-white-balance=ON.
When I turn it OFF I can set the white balance to be something like 4800 and then the colours return to normal.
This was not the case before with the old firmware 6.4.
Is there anything I can do to fix this? Can you release a new firmware to fix this? Can i rollback to firmware 6.4?
The webcam now loses focus a lot more often than it used to before the firmware upgrade.
I can see it hunts for focus quite often, while previously it rarely did.
These are both incredibly annoying issues for a product which used to work very well.