Pan & Tilt cameras - video won't play on OSX/Chrome browser

I have the following set up.

2 eufyCam 2C outdoor cameras - which seem to connect directly to HomeBase
2 Pan & Tilt indoor cameras - which apparently do NOT connect to HomeBase

It all works fine on the eufy iOS app

But on my OSX desktop, there are issues:

  • I can see all 4 cameras are set up
  • the outdoor cameras will play perfectly

But I can’t get any of the Indoor cameras to play - error message - Failed to request.(20022)

Could this be because the indoor cams don’t go through HomeBase?

I would like this to work in the browser, since I can monitor multiple camera’s concurrently.

Happy for any suggestions.

https://communitysecurity.eufylife.com/

A forum intended for this product family