why should you want to do this?! You signal should be perfect if your homebase is just 1 meter away from the cam!
Mhhh, i guess you need to contact support@eufylife.com to explain your issue and maybe they can help you to fix this or send our a replacement cam if your is having a technical failure.
You can’t connect with laptop and tyking out the sd-card to read it at the PC with an sd-card reader won’t be possible as all data on the sd-card is encrypted and can’t be read at the PC. Only way to download the videos is by using the app and then watch it on the cellphone or copy it to your laptop/pc and watch it there.
But first of all you may should check:
- if your cam and homebase got the latest firmware/update installed
- then format the SD-card with the app (attention: all data on the SD card will be lost then, maybe make a backupf before!
- take the homebase offline (completely! - not only running in backup battery mode) and wait some minutes and restart the whole system and check if your issue still exists.