Not wipe data Nebula astro recovery

[Farajahesh_Amiri]

Hello
Please help me​:sob:
Please see the attached photo

I have a “nebula astro” video projector
According to another movie, the menu remains white
According to the photo, it is also in recovery mode “wipe data” Does not exist
There is no wipe data option and other options in the recovery mode by which I can repair Android

[Chiquinho]

I own such a beamer, but never got such an issue.
What have you done before to get in that mode?
You should ask the support to get an advice how to do an “hard reset”.