No volume for my anker sound buds life

My wireless earphones have no volume they just stopped to sound, they are on but they aren’t producing sound. I need help please

@careenwasonga26 Have you tried deleting the pairing record on your device and completing a fresh pairing of the earbuds?

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Reset is a good idea, what may be happening is they’ve been paired with two devices and are connected to the other device at same time so sound doesn’t work. The buds can connect accidentally to two devices but then sound sent from one won’t work.

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Such a weird issue, good luck though

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